Privacy Policy
Effective Date: 8/15/24

Ellerbee Event Rentals (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with North Carolina state laws and applicable federal regulations.

We may collect the following types of information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address, and other contact details.
  • Payment Information: Credit card details or other financial information required for processing transactions.
  • Rental Preferences: Details about event dates, equipment or services requested, and other preferences provided.
  • Website Usage Information: Cookies, IP addresses, and browsing behaviors collected through our website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process bookings, rentals, and payments.
  • To communicate with you about your order, changes, or customer support inquiries.
  • To personalize your experience and provide tailored service options.
  • To comply with legal obligations, including local regulations in North Carolina.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only with:

  • Service Providers: Third-party companies assisting with payments, deliveries, or analytics.
  • Legal Authorities: As required to comply with legal processes, court orders, or law enforcement requests.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Your Rights

As a North Carolina resident, you have the right to:

  • Request access to your personal data.
  • Correct or update any inaccuracies.
  • Request the deletion of your personal information, subject to legal and contractual limitations.

To exercise these rights, contact us at info@ellerbeeeventrentals.com

7. Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: Info@ellerbeeeventrentals.com
  • Phone: 919-692-6125
  • Mail: 20 Rodney Ct, Willow Spring, NC 27592

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.